Prive Casino Privacy Policy

This Privacy Policy explains how Prive Casino collects, uses and protects your personal data when you visit the website, create an account or place bets. By using the platform you agree to the practices described in this document, which are designed to meet current data protection standards. We are committed to treating your information fairly, keeping it secure and giving you clear choices about how it is handled.

Information we collect

When you register or interact with Prive Casino, we collect information such as your name, date of birth, address, email, phone number and account details. We also process data about your deposits, withdrawals, bets, device type, browser and IP address. This information is necessary to open and manage your account, provide our services, verify your identity and comply with legal obligations related to gambling and financial regulations.

How we use your data

Your data is used to operate the casino and deliver a safe, personalised experience. We rely on it to confirm your age and location, process payments, prevent fraud, monitor gameplay for fairness and send important notifications about your account. With your consent, we may also use contact details to share relevant offers and updates. In every case we only process the information needed for a specific, defined purpose.

Legal bases for processing

Prive Casino processes personal data under several legal bases. Contractual necessity covers activities required to provide the services you request, such as opening an account and handling payments. Legal obligations apply when we must keep records for licensing authorities or anti‑money‑laundering rules. Legitimate interest allows us to improve our services, maintain security and detect misuse, provided your rights and freedoms are respected. When we rely on consent, you may withdraw it at any time.

Data sharing with third parties

We share information with carefully selected partners who help us run the platform. These include payment processors, game providers, identity verification services, analytics tools and professional advisers. Each partner receives only the data needed for their specific role and must protect it according to strict confidentiality requirements. In some cases we may also share data with regulators, law enforcement or courts when required by applicable law or licensing conditions. Because online services often rely on global infrastructure, some partners may process data in other countries, in which case appropriate safeguards such as contractual clauses and strong security standards are applied.

How long we keep your information

We retain personal data only for as long as it is needed for the purposes described above. Account information is kept for the duration of your relationship with us, and for a period afterwards where required by law or to resolve disputes. Financial and gameplay records may need to be stored for several years under licensing rules. When data is no longer necessary, it is securely deleted, anonymised or archived in line with internal retention schedules.

Your rights and choices

As a user of Prive Casino, you have several rights regarding your personal data. Depending on your location, these may include the right to access, correct or delete information we hold about you, as well as to restrict or object to certain types of processing. You can also request a copy of your data in a portable format where this applies. We will respond to valid requests within a reasonable timeframe and may ask for proof of identity to protect your account.

Security measures

We use a combination of technical and organisational measures to protect your data against loss, misuse and unauthorised access. These include encryption of sensitive information in transit and at rest, strict access controls for staff, regular security reviews and staff training on data protection. While no system can guarantee absolute security, Prive Casino continuously works to strengthen its defences and promptly addresses potential vulnerabilities.

Cookies and similar technologies

The website uses cookies and similar tools to enhance your experience and support essential functions. Some cookies are necessary for features such as logging in and keeping your session active, while others help us understand how visitors use the site so we can improve navigation and performance. Where required, you can manage your cookie preferences through the cookie banner or your browser settings. Limiting certain cookies may affect how the site functions.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or best practices. When material updates are made, we will post a clear notice on the website and may also contact you through email or account messages. The revised Policy will apply from the date it is published. We encourage you to review this page periodically to stay informed about how your data is handled.

Contact information

If you have questions about this Privacy Policy, your rights or how Prive Casino handles personal data, you can contact our support team through the help section of the site or by email using the address provided there. We will do our best to respond promptly and address your concerns. If you remain dissatisfied, you may also have the right to lodge a complaint with your local data protection authority.